Cron job for workflows (send automated emails) in vTiger

Ronan0 - Tue, 2013/08/13 - 22:24

Hi there.

This cron job does not appear to be set up?

It enables a significant part of vTiger functionality.

I have not been able to find out the command to run it in your cron scheduler in the webmin console.

(Note, my smtp server is working fine).

Can anyone please help? It would be much appreciated.

Regards

Ronan

Forum:

Support

Tags:

vtiger cron webmin

Add new comment

I am not familiar with vTiger...

Jeremy Davis - Thu, 2013/08/15 - 15:14

So to be clear, this is an optional component/config in vTiger? Which you think is important and should be included by default (i.e. a feature request)?

Obviously at this point though you just want it working...

Have you checked it out with the vTiger community at all? (Most upstream software has some sort of community support portal which may include one or more such as forums/mailing list/wiki). Perhaps check there and/or googlle and see how you go. FYI TKL v12.x is based on Debian Squeeze (aka 6).

If you manage to find an answer it'd be great if you could post back. Also if you can find some specific info but still can't make it work, post beack then too. I won't offer any promises but I am more than happy to try to help you get this going how you want...

Thanks for reply, Jeremy. It

Ronan0 - Thu, 2013/08/15 - 15:42

Thanks for reply, Jeremy.

It would seem to me that the ability of the system to notify users about events (whether calendar, or other) is a key component. My thinking would be include it by default, or at least have a simple on/off switch, that can be turned on when the system is rolled out and operational.

I've posted on vTiger discussions, but not had much (any) feedback. https://discussions.vtiger.com/index.php?p=/discussion/166531/workflow-cron-job-send-emails-looking-for-some-clarity-please-#Item_5

You can see there the steps I've worked through, and results.

Basically, I can get it working at this stage, but it's generating massive log files. I think I may need to put in some environmental variables, but I'm unsure which.

Would appreciate any assistance. Thanks.

Hmm....

Jeremy Davis - Thu, 2013/08/15 - 16:17

Well assuming that vTiger is a PHP app (which seems like a fairly safe assumption considering what you have posted in your vTiger forum thread) then perhaps simply reducing the PHP logging level might help the massive log issues...? I can't recall what needs to be changed but IIRC PHP logging level is set in the php.ini file (OTTOMH it's /etc/php/apache2/php.ini).

TBH at a glance the errors (as noted in point 4 of your vTiger post) suggest a vTiger bug to me... But it could be something not quite ideal in the TKL vTiger install/config? Or some other factor (user introduced? Debain Squeeze/vTiger suboptimal operation?)

But getting back to your original point it sounds like ideally it would make sense to have this preconfigured in the TKL appliance (even if it wasn't enabled OOTB). Perhaps a feature request for the TKL Isssue Tracker?

Just coming back to

Ronan0 - Thu, 2013/08/29 - 19:13

Just coming back to this:

I tried lowering error reporting in php.ini

I eventually used:

error_reporting = E_ALL & ~E_NOTICE & ~E_USER_NOTICE & ~E_DEPRECATED & ~E_USER_DEPRECATED

(yes, throwing a lot of mud hoping some will stick).

I still get a 100Kb log file. Starts off like this:

PHP Notice: Undefined index: HTTP_HOST in /var/www/vtigercrm/config.inc.php on line 82

PHP Notice: Undefined index: action in /var/www/vtigercrm/include/utils/utils.php on line 1014

PHP Notice: Undefined index: search in /var/www/vtigercrm/include/utils/utils.php on line 1015