And I think the simplicity was a good move. But (and there's always a 'but' isn't there!?) there is a couple of things that I'd like to see when starting a new topic in the support forums:
A solved button (like Ubuntu forums)
Option to select a specific appliance (again like Ubuntu forums - eg "Ubuntu", "Kubuntu" etc except in this case it'd be "LAMP", "PDC", etc)
Option to select specific release/version
Option to select specific install medium &/or environment eg ISO, VMware/VBox etc
Perhaps even other options eg network setup (not really sure how this would work best).
An advanced search function/page/whatever where you can search using these tags.
If they were drop downs when you went to post a new topic in the support forum it may help newbies get a feel for what type of info others need to be able to help (or at least is helpfull to know from a support perspective). This could also allow more refined searches (using advanced search) which will be desirable as the forums grow. Particularly if you choose to keep a simple/general layout (which I'm in favour of).
Also I think subscription to comments you post should be default.
This is something I've been pondering for sometime myself
And I think the simplicity was a good move. But (and there's always a 'but' isn't there!?) there is a couple of things that I'd like to see when starting a new topic in the support forums:
If they were drop downs when you went to post a new topic in the support forum it may help newbies get a feel for what type of info others need to be able to help (or at least is helpfull to know from a support perspective). This could also allow more refined searches (using advanced search) which will be desirable as the forums grow. Particularly if you choose to keep a simple/general layout (which I'm in favour of).
Also I think subscription to comments you post should be default.