As you surmised, my suggestion was related to outbound email relay only. Inbound email is an exceptional configuration...OTRS is one of those exceptions.
Cheers,
Tim (Managing Director - OnePressTech)
More information about text formats
Sounds like some cool new capabilities...can't wait :-)
As you surmised, my suggestion was related to outbound email relay only. Inbound email is an exceptional configuration...OTRS is one of those exceptions.
Cheers,
Tim (Managing Director - OnePressTech)