Rolando Pintro's picture

Since there are not takers yet I thought I would provide some additional information.   I would greatly appreciate it if someone could help me figure this out.

From Windows 7 PC

I would type "\\ip address of my file server appliance\srv\storage" then hit enter.

Wait a few seconds and get an error from windows about can't connect

Run the troubleshooter and would get the following response:

 

***
Issues found 
file and print sharing resource (ip suppressed) is online but isn't responding to connection attempts.file and print sharing resource (ip suppressed) is online but isn't responding to connection attempts.
The remote computer isn’t responding to connections on port 445, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer.  Detected  
Contact the service provider or owner of the remote system for further assistance, or try again later Completed 
 
Issues found Detection details 
 
6 file and print sharing resource (ip suppressed) is online but isn't responding to connection attempts. Detected  
 
The remote computer isn’t responding to connections on port 445, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer.  
***End of response***