The first thing I did was try to contact tech support for this. I ended up sending a support ticket to accounting. After a few days I recieved a reply. They pretty much told me I'd have to purchase their paid support (Developer 49$/mo or Business 100$/mo.) Otherwise the only free support we could receive would be white papers or forums.
I'm not too sure what the point of purchasing extra support ontop of paying for their service. :/ But I'm guessing TKL has support purchased with them. So going through the TKL developers is kind of the "long way around" to tech support.
I Agree
No problem at all.
The first thing I did was try to contact tech support for this. I ended up sending a support ticket to accounting. After a few days I recieved a reply. They pretty much told me I'd have to purchase their paid support (Developer 49$/mo or Business 100$/mo.) Otherwise the only free support we could receive would be white papers or forums.
I'm not too sure what the point of purchasing extra support ontop of paying for their service. :/ But I'm guessing TKL has support purchased with them. So going through the TKL developers is kind of the "long way around" to tech support.