Hi again,

Created a new server from a snapshot of an existing (thanks for the quick fix!), but have now hit another problem.  I haven't changed anything on the new server, no apt-get anything, and now receive a nasty error (provided below) when trying to initiate a backup.  Any ideas for this one?

Thanks in advance,

Mark

>tklbam-backup

Traceback (most recent call last): 
File "/usr/bin/tklbam-backup", line 366, in <module> 
main() 
File "/usr/bin/tklbam-backup", line 286, in main 
get_server_id()) 
File "/usr/lib/tklbam/hub.py", line 227, in new_backup_record 
response = self._api('POST', 'record/create/', attrs) 
File "/usr/lib/tklbam/hub.py", line 183, in _api 
return API.request(method, self.API_URL + uri, attrs, headers) 
File "/usr/lib/tklbam/hub.py", line 127, in request 
raise Error(c.response_code, name, description) 
hub.Error: (500, 'Piston/0.2.3rc1 (Django 1.4) crash report', '\n\nTraceback (most recent call last):\n\n File "/usr/local/lib/python2.6/dist-packages/newrelic-1.6.0.13-py2.6-linux-i686.egg/newrelic/hooks/component_piston.py", line 33, in __call__\n return self._nr_wrapped(*args, **kwargs)\n\n File "/volatile/hub/apps/backup/api/handlers.py", line 139, in _inner\n return func(self, request, **kwargs)\n\n File "/volatile/hub/apps/backup/api/handlers.py", line 110, in wrapper\n return func(self, request, **kwargs)\n\n File "/volatile/hub/apps/backup/api/handlers.py", line 264, in create\n backuprecord.is_key_encrypted(), extra={\'email\': self.user.email})\n\n File "/volatile/hub/apps/backup/models.py", line 71, in is_key_encrypted\n keypacket.parse(self.key, "")\n\n File "/volatile/hub/apps/backup/keypacket.py", line 75, in parse\n version, khr, kcr = struct.unpack("!BHH", packet[:5])\n\nerror: unpack requires a string argument of length 5\n')