Hi Samrat,

Thank you for showing interest in Proclarify's OTRS Development Services

Proclarify is one of the leading consulting firms in ITSM industry. We work with major service management vendors to address the problems which our clients are facing in their businesses with significant, transparent and efficient approach.

Our consultants are ITIL Certified and have profound experience in ITSM solutions so our clients can be assured that they are working with experts who are focused on meeting their business needs, driving operational excellence, and maximizing returns from technology investments.

We have successfully provided ITSM and OTRS Consulting services to many clients in multiple verticals spread across countries like Germany, Austria, United States, United Kingdom, Brazil, France, Greece, Belgium, India, Dubai, Australia and New Zealand. 

Our OTRS Service portfolio includes the following

OTRS Consulting Services
OTRS Custom Theme Design
OTRS Custom Development
OTRS Integration Services
OTRS Custom Add-on Development
OTRS Managed Support
OTRS Upgrade Services
OTRS Training Services


Request a no-obligation call and discover what OTRS can do for your Service Business !!

Thanks
Alex. J
Business Consultant
Proclarify Consulting
Email: alex@proclarify.com
http://www.proclarify.com

• Mapping your service organization by developing queue structures that reflect a hierarchical, regional, vertical or by topic design
• Definition of roles and authorization structures
• Mapping and defining service processes and workflows
• Service Catalog design
• Integration and infrastructure 

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