Hi Saxon, your TurnKey website account has been approved.

If your files aren't that important, then you can use Turnkey as is.

If you want to do remote TKLBAM backups, then you'll need to sign up for a TurnKey Hub account (the user databases for the Hub and the website are separate). You can get an API key there.

If you do choose to sign up to the Hub and have any Hub specific concerns/questions, please send me a message via the the "in app" support system and I'll reply ASAP.

For more general TurnKey questions, please post on the website forums.

Hi Ricardo, your TurnKey website account is approved. :)

If your files aren't that important, then you can use Turnkey as is.

If you want to do remote TKLBAM backups, then you'll need to sign up for a TurnKey Hub account (the user databases for the Hub and the website are separate). You can get an API key there.

If you do choose to sign up to the Hub and have any Hub specific concerns/questions, please send me a message via the the "in app" support system and I'll reply ASAP.

For more general TurnKey questions, please post on the website forums.

Hi David, your TurnKey website account is approved.

If you are only testing and/or your data isn't important, then you don't need an API key. The API key is to link TKLBAM backups (our built-in remote backup tool) to the TurnKey Hub. If you want to set that up, please sign up for an account over there (the user databases for the Hub and the website are separate).

If you do choose to sign up to the Hub and have any Hub specific concerns/questions, please send me a message via the the "in app" support system and I'll reply ASAP.

For more general TurnKey questions, please post on the website forums.

I've just approved your account, so you are good to log in and post in our forums if/when you want to.

Welcome to TurnKey, your account has been approved.

Hi Russ, I've just enabled your account so if you have any questions, problems or bug reports, please let us know. If you are logged into the site, then you can post in the forums.

Also, if you have any TurnKey Hub related questions, please contact me via that and I'll help you out.

Good luck with it all and hope to see you about.

Hi MeLLy - thanks for your kind words.

I've approved your account now, so please feel free to ask any general TurnKey questions in the forums. Also if you need support and/or have bug reports.

Hi Vlad, I've approved your website account. Welcome to TurnKey. :)

If you want to enable backups though, you need to sign up for a separate TurnKey Hub account - the website and the Hub have individual user databases.

If you have backup and/or Hub related questions, please ask via Hub support - little blue icon bottom left. Expected Hub support response times are within one workday, although often quicker.

Please feel free to open a new thread on the forums here on the website anytime, although most likely I will be a fair bit slower to respond.

Hi Harry, your account is approved.

Regarding the time it has taken for your account to be approved, did you post here before?

If so, my apologies. For some reason I must have missed your post.

If not then that is expected. We get literally hundreds of signups per day and most of them are spammers. Posting here, confirming that you are not just a spammer is the second step to get your account approved. That should have been noted in the welcome email when you first signed up. Apologies if that wasn't clear or you didn't get the email.

Regardless, please post in the forums any time. Others may jump in and/or I'll reply when I can, usually within a few days.

Hi Nyr, your website account is now enabled.

Yes apologies on the somewhat convoluted sign up process. Despite the spam protection that we had, I got overwhelmed by spammers so i had to make a difficult decision.

We plan to move to better forum software in the near future and hopefully we'll be able to improve the signup process while still stopping the spammers.

Now you can post in the forums anytime. I'll reply as soon as I can, but often that can take me a few days.

Hi Richard, your website account is now enabled. Please feel free to post in the forums anytime.

I apologies that the signup process is far from ideal. We have spam protection, but for whatever reason at one point I was overwhelmed by spammers - literally hundreds of spam posts per day, and from unique accounts too, so clean up was a time consuming pain. We were already planning to move to better forums software - and anti-spam measures. So the current process is a stop gap. Unfortunately it's taken us longer to migrate than I had hoped. But hopefully within the next few months...

Hi Tomaz, welcome to TurnKey :)

Your website account has now been approved. If you have any questions or issues, please feel free to open a new thread in the forums.

Hi Eudes.

Welcome to TurnKey. I have enabled your website account.

Please note that I only speak English, so I have taken the liberty of using Google translate on your post and adding an English translation below your text. I'll also do the same to mine.

In future feel free to continue to post in Portugese if you prefer, but it'd be great if you could also include an English translation as well. If your English isn't great feel free to use a translation service as I have.

To your migration request, please check the TKLBAM doc page first so you understand potential limitations. To get a Hub API key, you'll need a separate account with the TurnKey Hub because the user databases are separate.

If you need assistance migrating your data to a new server, please feel free to log in here on the website (using this account I've just enabled) and open a new support thread in our forums.

Olá, Eudes.

Bem-vindo ao TurnKey. Habilitei sua conta no site.

Observe que só falo inglês, então tomei a liberdade de usar o Google Tradutor em sua postagem e adicionar uma tradução em inglês abaixo do seu texto. Também farei o mesmo com a minha.

No futuro, sinta-se à vontade para continuar a postar em português se preferir, mas seria ótimo se você também pudesse incluir uma tradução em inglês. Se seu inglês não for bom, sinta-se à vontade para usar um serviço de tradução como eu usei.

Para sua solicitação de migração, verifique primeiro a página de documentação do TKLBAM para entender as possíveis limitações. Para obter uma chave de API do Hub, você precisará de uma conta separada com o TurnKey Hub porque os bancos de dados do usuário são separados.

Se precisar de assistência para migrar seus dados para um novo servidor, sinta-se à vontade para fazer login aqui no site (usando esta conta que acabei de habilitar) e abrir um novo tópico de suporte em nossos fóruns.

Hi Peter, welcome to TurnKey

Please feel free to start a new thread here in the forums if you have questions, problems and/or feedback. I'll reply ASAP, but that may take a few days.

If you want an API key, then you'll need to sign up for a (separate) TurnKey Hub account - thankfully the Hub signup doesn't involve the same hoop jumping that this did/does. If you have any Hub specific questions or problems, please ping me via the Hub support- expected response time is within one work day, usually less.

Hi Adil, welcome to the TurnKey website.

Re your WordPress problem, it was a bug :( We've since fixed it though, so if you download the latest one - v18.2 - then you should be good to go.

FYI you can also get older releases from our mirror. They will require manual download. Once the template is in the right place on your proxmox server (/var/lib/vz/template/cache) then you should be able to launch one.

If you continue to have problems with WordPress (or any others), have other questions or would like to share some more feedback, please feel free to start a new thread here in the forums. I'll reply ASAP, but that may take a few days. Hopefully someone else might beat me to it.

Hi there, welcome to TurnKey

Now you have a TurnKey website account, please feel free to start a new thread here in the forums if you have questions, problems and/or feedback. I'll reply ASAP, but that may take a few days.

If you want an API key, then you'll need to sign up for a (separate) TurnKey Hub account - thankfully the Hub signup doesn't involve the same hoop jumping that this did/does. If you have any Hub specific questions or problems, please ping me via the Hub support - expected response time is within one work day, usually less.

Hi Matt, welcome to TurnKey

Please feel free to start a new thread here in the forums if you have questions, problems and/or feedback. I'll reply ASAP, but that may take a few days.

If you want an API key, then you'll need to sign up for a (separate) TurnKey Hub account - thankfully the Hub signup doesn't involve the same hoop jumping that this did/does. If you have any Hub specific questions or problems, please ping me via the Hub support (blue icon in the bottom right corner - or email support AT turnkeylinux.org). Expected response time is within one work day, usually less.

Hi Andy, welcome to TurnKey

Please feel free to start a new thread here in the forums if you have questions, problems and/or feedback. I'll reply ASAP, but please be patient as it may take me a few days - if someone doesn't beat me to it.

Welcome to TurnKey.

Please feel free to start a new thread here in the forums if you have questions, problems and/or feedback. I'll reply ASAP, but that may take a few days.

The API key is optional, but if you want one, then you'll need to sign up for a (separate) TurnKey Hub account - thankfully the Hub signup doesn't involve the same hoop jumping that this did/does. If you have any Hub specific questions or problems, please ping me via the Hub support. Expected response time is within one work day, usually less.

Welcome to TurnKey. Now you have a website account, please feel free to start a new thread here in the forums if you have questions, problems and/or feedback. I'll reply ASAP, but that may take a few days.

Apologies about the wait but we've had to make it like this as we were getting hammered by spam. I'm hoping to sort out something better ASAP but unfortunately I've been tied up with other stuff.

Welcome to TurnKey.

Great to hear that you have been having a good experience with our appliances. You journey sounds interesting.

If you have questions, problems and/or feedback please start a new thread here in the forums. I'll reply ASAP.

If you want an API key, then you'll need to sign up for a (separate) TurnKey Hub account - thankfully the Hub signup doesn't involve the same hoop jumping that this did/does. If you have any Hub specific questions or problems, please ping me via the Hub support - expected response time is within one work day, usually less.

Hi Jeremy, welcome to TurnKey. Great name BTW :)

I you have questions, problems and/or feedback please start a new thread here in the forums and I'll reply ASAP.

Hi Adil, apologies for the slow response.

I've been a bit snowed under and am only just catching up now. As you've hopefully seen in my reply to your earlier post, your account is now enabled.

Hi Cam, welcome to TurnKey.

Nice intro! :)

Sounds like you've been using TurnKey for a while and your setup sounds pretty cool.

If you have any questions, problems or want to share anything more, please feel free to start a new forum thread. Hope to see you around.

Hi Richie, welcome to TurnKey! :)

TBH I had a go at machine code when I was a child and it did my head in! :)

But at the same time I totally get you re changing &/or new (to me or in general) tech. "Tech" is such a broad field these days, that expertise in one area often only gives you a vague head start in any other; if that.

Give me a Linux CLI and I'm super comfortable. But friends and family seem to think that because I'm "techy", that I can fix all their Windows and/or iProduct problems. Often I have to spend time searching online before I can even navigate around and find where to even start!

With regards to getting comfortable with TurnKey (and Linux in general), playing is key IMO. And if you're not breaking stuff sometimes, then you aren't playing hard enough! :D

Anyway, please feel free to start a new thread on the forums if you have any questions, problems or feedback for us. Hopefully catch you around.

Welcome aboard and I'm glad to hear that TurnKey is useful to you.

Any questions, problems or suggestions, please feel free to start a new thread in the forums.

Hi Christian, you're account is approved.

Hopefully see you about on the forums.

Hi David, welcome to TurnKey. :)

You are right and unfortunately we don't have a dedicated way to sign up for support for a local server. It would be ideal if we had that as an option. In the meantime though, we already do have a few users paying for support for on premises TurnKey. They are paying subscribers with the TurnKey Hub, but don't run any cloud servers. Instead we provide the same support for their local servers that we would if they were running a TurnKey cloud server. It does mean that an AWS account is still required (it's a requirement of the sign up process), but if you don't ran any cloud servers, then there will be no AWS charges.

Having said that, we do also have a built-in remote encrypted backup tool we call TKLBAM (TurnKey Backup And Migration) which links to Hub Backups (which keeps track of your backups). TKLBAM compresses and encrypts your data, then uploads it directly to AWS storage (not via the Hub). The backups are generally fairly small and AWS storage is relatively cheap. I have a few servers being backed up myself and the monthly storage costs are literally only a few dollars.

Regardless, if you want to chat about paid options you can get in touch with me the Hub "in app" support system (blue icon in the bottom right corner).

Glad to have you here.

If you have any questions, problems, suggestions and/or other feedback, please do not hesitate to start a new thread in the forums. And don't worry too much about your typing, I'm sure it will be fine. :)

Your account has been enabled. Hopefully see you about on the forums. :)

Please feel free to start a new thread on the forums. Please provide as much info as possible regarding your server and the issue/s you are experiencing. Canvas is a bit of a beast, so please be sure to share the resources that your server has. Also if you can provide info on how I can reproduce the issue would also be useful.

I've approved your account :)

Hi Jayar, welcome to TurnKey. Your account has been approved. Happy to have you onboard. If/when you have any issues, suggestions or other feedback, please feel free to open a new thread on the forums. Even if you'd just like to share what you've been up to! :)

We've just applied a bugfix to the code that I'm almost certain is related to the issue you're experiencing. A new release is in the pipeline. I'm not sure when it will be ready, but should be soon.

In the meantime, you can download the updated/fixed files onto your server like this:

_url="https://raw.githubusercontent.com/turnkeylinux-apps/wireguard/master/overlay"
_bin="usr/local/bin/wireguard-addclient"
_plugin="usr/lib/confconsole/plugins.d/add_client.py"
wget -O "/$_bin" "$_url/$_bin"
wget -O "/$_plugin" "$_url/$_plugin"

Hopefully that gets you going. Please let me know how you go.

I've just approved your account. Please feel free to open a new thread in the forums if you have questions, problems or other feedback. Hopefully see you around. :)

Hi Alexzander, your website account has been approved. So please feel free to open a new thread in our forums.

The process to get an API key is separate. You'll need to signup to the TurnKey Hub. Thankfully, you won't need to wait for me for your Hub account to be approved - approval over there is automatic. If you have any problems or questions regarding the TurnKey Hub, please ask via the Hub support. The general Hub support response time is within one work day.

Either way, I hope to speak again another day. :)

Apologies for such a slow response. It's likely of no consolation, but I actually thought I'd already replied but obviously not. :( Have you managed to work it out at all? If so, please post back with what it was. Otherwise, read on...

I have a number of TKL appliances running locally on PVE and haven't ever hit that issue - other than once ages when I accidentally configuring guest network incorrectly. Although all my guests have been running for a while and I had only just updated Proxmox. So I launched a fresh fileserver LXC but I couldn't reproduce your issue. :(

I double checked the config on my freshly created LXC container against what you posted and it pretty much matched yours. The only one that seemed even vaguely relevant (albeit still unlikely IMO) Is that I don't have IPv6 enabled - although I wouldn't expect that to cause your issue. Although perhaps disabling that is worth a try?

The other differences seemed trivial and unrelated to your issue - but to be as explicit as possible:

• no additional mount - just root volume
• root volume on ZFS
• different subnet: 192.168.1.0/24
• different gateway - as would be expected on different subnet
• different nameserver - again as would be expected on different subnet
• gateway and nameserver IPs the same - as would be expected with a separate nameserver

I also compared the output of other commands you provided and beyond the results of the above noted differences, I couldn't see anything of significance.

You didn't mention whether you tried pinging external resources via IP. If you haven't, then I suggest you try that. If that works (but domain still doesn't) then obviously it's a name resolution issue (wrong nameserver IP? something blocking traffic between file server and nameserver?). If you can connect via IP, perhaps double check nameserver issue by using 8.8.8.8 (Google public DNS).

Also you noted that there are no firewall rules configured. I'm assuming that you are referring to the PVE host? If you meant in the fileserver, then double check PVE firewall. FWIW TKL does have fw rules configured, but the fw is disabled by default so should be unrelated.

So TBH I'm stumped. Despite the fact that other servers are working as expected, the fact that your fileserver isn't, I can't help but think that it's something to do with your network.

Sorry that I can't provide anything of consequence...

Sorry for slow response. I actually approved your account a while ago so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account.

As for getting an API key, you'll need to (separately) sign up to the TurnKey Hub. If you have any Hub specific questions, please ask via the "in app" support (blue icon towards the bottom right). Expected response time there is within one work day.

Welcome to TurnKey.

Sorry for slow response. I actually approved your account a while ago so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account.

Please don't hesitate to start a new thread in our forums if you have any TurnKey questions or problems. I'll try to respond ASAP but if I'm tied up hopefully someone else might drop in to help out.

Welcome to TurnKey.

Sorry for slow response. I actually approved your account a while ago so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account.

Please don't hesitate to start a new thread in our forums if you have any TurnKey questions or problems. I'll try to respond ASAP but if I'm tied up hopefully someone else might drop in to help out.

I just replied to your other post. Perhaps I should have just deleted this one?!

Anyway...

FWIW I'm a gamer from way back too - and I wasn't ever that great either! :) I still game a bit in my (limited) downtime. Although mostly more casual strategy type games these days. Preferably ones that aren't too hectic - often turn based or at least easily paused. Oxygen Not Included is the one I've been playing most lately.

Hopefully catch you around.

Thanks for your kind words. :)

Sorry for slow response. I actually approved your account a while ago so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account.

Anyway, hopefully catch you around on the forums.

Welcome to TurnKey and thanks for your kind words.

Yeah spammers suck! TBH, I think they're getting worse. We've tried tons of stuff but this has been the only really reliable way to stop it. Just before I locked down new signups, we got hit with some particularly nasty ones that were posting literally hundreds of spam posts pre day, and all using individual accounts, so a PITA to clean up...

Also, sorry for slow response. I actually approved your account a while ago so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account.

Anyway, thanks for your kind words and please post in the forums if you have any questions, problems and/or further feedback (good or bad).

Welcome to TurnKey. Sorry for my slow response. I actually approved your account a while ago so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account.

Regardless, please start a new thread in the forums with as much info as possible. E.g. what sort of characters you used in your password (obviously not the actual password). Plus anything that seems like it might be useful.

It's also worth being aware that by default our servers have a number of security features which may cause you issues. If you get the password or username wrong (e.g. typo), you'll get locked out for a little bit - by fail2ban. If you want to disable that, log into a terminal and run:

systemctl stop fail2ban

To completely disable it (not recommended if publicly accessible), re run that same command, but with "disable" instead of "stop".

Sorry to hear it was so painful to work out. Yes, unfortunately, similar to many open source project, documentation is definitely our weakest point!

Having said that, there is actually some documentation in the gameserver build code GitHub repo. That's also linked to on the Gameserver app page here on the website (and the GitHub readme). I'm guessing you didn't find that?

Do you have any other ideas on how we might be able to make things better for users like you? E.g. make the docs easier to find or more accessible? If they're not good enough, it'd be great if you're open to helping out improving it. If you have a GitHub account, you can edit the docs there and open a pull request. Otherwise, just posting ideas on how it could be better would be awesome! :)

Regardless, thanks for your feedback, we really appreciate it.

Also sorry for my slow response. I actually approved your account a while ago so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account.

I've just got to my outstanding GH notifications and saw that you beat me to it and had already added/improved our docs! You my friend are a legend!

Thanks again!

Sorry for my slow response. I actually approved your account last week, so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account. Thanks for your patience.

Thanks for your kind words and hopefully catch you around.

Sorry for my slow response. I actually approved your account last week, so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account. Thanks for your patience.

If you have questions, problems or feedback, please don't hesitate to open a new forum thread.

Sorry for my slow response. I actually approved your account last week, so hopefully you were notified? If not, I'm sorry - I was in a rush when I approved your account. Thanks for your patience.

Are you talking about "Webmin"? You should be able to use it straight away?!

If you'd like to elaborate on the issue, please start a new thread in the forums and I'll do my best to point you in the right direction.

Thanks for dropping in and apologies that I wasn't quicker approving your account. Please do not hesitate to start a new thread with any questions, etc and I'll respond ASAP.

Happy to have you onboard. Hopefully see you around. :)

Thanks for your kind words and glad that you like our appliances.

Now your account has been approved, please feel free to open a thread on the forums if you have questions or problems, etc.

Welcome to TurnKey, your account is approved. Hopefully catch you around.

Hi Aleksandar. Your account is now approved, so feel free to open a new thread on the forums if you have questions, etc.

FWIW, I actually updated our Domain Controller (to v18.0) a while ago, but somehow missed the vital step of updating the Domain Controller appliance page! :(

And I've actually just built an update (v18.1). I suggest using the new one instead of the one you already have. If you have already started using v17.x, you should be able to download and install the new one and join it to your existing domain and then retire the v17.x one so you have the newer version. If you haven't spent too much time on it already, it might be easier to just launch the new one from scratch?

I plan to update the download page with the new version today.

Hi Jocelyn, welcome to TurnKey.

FWIW there is a new release that you can download from the Domain Controller appliance page. I suggest that you download that one.

Now your account has been approved, please feel free to start a new thread on our forums with any questions. I'll try to respond ASAP.

Hi Gabriel, welcome to TurnKey.

v15.x is very old and I'm almost certain that's why you're getting those error messages when trying to update the packages.

I've just released a new v18.x release. You can download that from the Domain Controller appliance page, install it to a new VM (or hardware if you prefer) and migrate your domain to an up to date server that way. Once you've migrated, then you should be able to retire the old server.

Now you're approved, please feel free to open a new thread with you have any questions. Although please be aware that I'm no Samba/AD expert. But I'll do my best.

Hi Orlando, sorry I don't speak anything but English. But your translation is fine.

Your account is now approved, so please start a new thread on our support forum and explain what you've tried and any error messages you are getting.

Hi Nigel. Welcome to TurnKey.

To get an API key to initialize TKLBAM, you'll need to sign up (separately) to the TurnKey Hub - although you won't need to wait over there. If you have any Hub specific questions, please don't hesitate to reach out via the built in Hub support (blue icon down the bottom left of the page once signed in). Also FYI, there are TKLBAM docs here on the website.

Happy to have you here.

Hi there. Your account is now approved. Happy to have you onboard and look forward to seeing you about.